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What do the frame sizes mean?
Victorian Frame Company specializes in offering frames
of many different shapes. All our frame sizes refer to the inside opening, regardless of the
shape.The opening is measured at its widest points on the
back of the frame. The size refers to the opening
taken at back the frame.
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The back of an
8"x10" frame. The arrows indicate where the
8"x10" measurements are taken - at the opening on
the back of the frame. |
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Florence, Frame Style 461 oval
frame in rosewood.
Frame size 8"x10".The width of the frame ( profile) is 1 7/8".
The overall outside frame size for this frame is
approx 12"x14"
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If you have questions about our frame sizes, please call one of our frame specialists at our toll free number 1-877-576-1888.
What frame size should I order?
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Measure the height and width of the piece you want to
frame. This is the size frame you should order. |

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| For oval frames, the height and width measurements define
the oval. |

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Select a shape and frame style and order using the height and width measurements. Note, since the object being framed rests on a ledge on the back of the frame, the object will be 'covered' in the front of the frame by this lip. The lip is 3/8 inch wide.
The opening in the front of the frame will be exactly 3/4 inch smaller than the opening in the back. e.g. a 12 inch round frame will have a 12 inch opening in the back and an 11 1/4 inch opening in the front. |

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Not sure what frame size to order, please call one
of our frame specialists at our toll free number 1-877-576-1888.
Can I get a custom frame made?
Yes. We can make custom size and even custom finishes, depending on
your needs. There will be a setup fee for custom orders. Please call
one of our frame specialists at our toll free number 1-877-576-1888 to discuss
your custom frame needs.
What if I order the wrong size frame?
At the Victorian Frame Company, we want you to be 100% satisfied with your
purchase. In that spirit, you may return anything ordered from us within 30 days for a full refund.**
Note that frame colors may vary from those viewed within this site. Because of this, unfortunately, we cannot guarantee the color of your frame because of differences in how different monitors display colors.
We do guarantee the quality of workmanship in all our products.
** Custom orders (glass, frames, shadow boxes, and mats) cannot be returned.
Do you have mats to fit your frames?
Yes. We now can custom cut a mat to fit any of our frames. We will make the mat to your exact specifications including multiple openings or no opening at all - good for backing on floral displays or collectible displays. We carry high quality acid-free mats in a number of colors
Please call
one of our frame specialists at our toll free number 1-877-576-1888 for help with your mat.
What kind of glass should I order?
Victorian Frame Company carries flat and convex glass to fit all our frame sizes and shapes. Convex glass will give your project a Victorian look. Most pictures framed before 1940 used convex glass. Some of our customers like using convex glass even if they are not going for the Victorian look. If you are framing a canvas, you might not want to use glass at all.
If you are framing/displaying something that is more three dimensional than a photo or canvas, an acrylic dome may be what you need. There are an infinite number of items, preserved wedding bouquets, precious keepsakes, and prized memoriablia, to name a few, that can be creatively displayed using an acrylic dome. We carry domes to fit on all of our frame shapes and sizes. Our domes are available in a variety of depths including some up to 7 inches deep.
Questions about glass or domes, please call one of our frame specialists at our toll free number 1-877-576-1888.
Can I order non-glare glass?
We can get non-glare flat glass in most sizes. Please call for availability and pricing - 1-877-576-1888.
What if I don't want to hang my frame on the wall. Instead I want it to stand on a table. Do you have frame backs with stands?
Yes, easel backs are available to fit oval frames 8x10 or smaller. Easel backs are listed under accessories.
Are there any discounts if I order more than one frame?
We value your business and have discounts if you order more than three of the same identical frame (size, style, and finish) shipped to one address. Please email or call with frame style, size finish and quantity to get a quote.
What types of payment do you accept?
We accept Visa, Mastercard, Discover and American Express.
How are the frames shipped?
Orders will be shipped by UPS ground within two weeks.
Shipping Rates (for the U.S. and Canada):
| $0.00 - $50.00 | $8.95 |
| $50.01 - $100.00 | $12.95 |
| $100.01 - $200.00 | $19.95 |
| $200.00 - $300.00      | $29.95 |
| $300.01 - $400.00       | $39.95 |
| $400.01 - $500.00       | $49.95 |
| $500.01 - $600.00       | $59.95 |
| $600.01 - $700.00       | $69.95 |
| $700.01 - $900.00       | $79.95 |
| $900.01 - $1500.00       | $99.95 |
| $1500.01 and up | $129.95 |
Once your order is shipped, you will receive an email from us with the UPS tracking number.
We do offer faster shipping but the rates vary widely depending upon the size of the item being shipped. Please call us, toll free, at 1-877-576-1888 for a quote.
Do you ship outside of North America?
It tends to be very expensive to ship orders outside of North America. As a result, we generally don't accept orders from Europe, Asia and elsewhere. However, we will quote you international shipping rates if you're interested.
Do you carry rectangular frames?
Yes. In addition to oval and round shaped frames, we carry rectangular (with rounded corners), octagonal, oblong, hexagonal, and catherdral style frames. We also carry fan-shaped and heart-shaped frames. We pride ourselves on having the largest selection of frames of different shapes. We also have glass (flat or convex), mirrors and acrylic domes to fit almost all of our frames.
Do you share email or other information about your customers with other companies?
Absolutely not. We respect your privacy and will not share your personal information with any third party.
Question not answered?
Please email us your questions or call one of our frame specialists at our toll free number 1-877-576-1888. We're here to help.
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